PRIVACY POLICY
Given your interest in accessing our website, we would like to inform you of our updated Privacy Policy and how we use the personal data you provide us with, including data collected when you browse our website.
- Identification of the data controller
- Data Controller: IQUO DREAMS SPV, S.L. (hereinafter, «IQUO«);
- Registered office: Paseo Castellana, 115 – PISO 10 Izquierda, 28046, Madrid;
- Tax ID number: B-22982284;
- Public Registry: Madrid Commercial Registry, Section 8, H M-865762, 1st Entry;
- Email: info@iquo.io
- Information and consent
In accordance with the provisions of EU General Data Protection Regulation 679/2016 (hereinafter, «GDPR«) and Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights (hereinafter, «LOPDGDD«), by accepting this Privacy Policy, the web user (hereinafter, the «User«) GIVES THEIR informed, express, free, and unequivocal CONSENT to the processing of personal data collected through the website https://dream-marbella.com (hereinafter, the «Website«) either through forms provided for this purpose or through information collected by cookies.
Likewise, the User consents to this data being processed by IQUO in order to provide its services, applying the organizational and security measures required by the GDPR.
All personal data requested from the User on the Website is mandatory, and it is not possible to provide each of the services without the corresponding data processing by IQUO. However, browsing the Website is free and open to all.
The User guarantees that the personal data provided to IQUO is true and accurate, and therefore IQUO shall not be liable for any incident arising from the inaccuracy or falsity of the information provided by Users, beyond the possibility for the User to exercise their right of rectification.
In the event that the User provides data from third parties, as the data controller or processor, they will be responsible for complying with all applicable data protection regulations. In addition, the User guarantees that they have obtained all legally necessary consents, authorizations, and/or approvals before including personal data from third parties on the Website.
- Origin, purpose, and legal basis
The personal data of the User, or of third parties, that is provided by the User, will be treated confidentially and will be incorporated into the corresponding processing activity of IQUO.
The processing activities carried out by IQUO are as follows:
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ACTIVITY: CONTACT VIA FORM OR PHONE |
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SOURCE |
From the User themselves via the contact form included on the Website or by telephone calls to the telephone number indicated on the Website. |
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LEGAL BASIS |
Art. 6.1.a) GDPR: User consent for one or more specific purposes and Art. 6.1.b) GDPR: the maintenance of pre-contractual measures requested by the User for the resolution of the query raised. |
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PURPOSES OF PROCESSING |
To attend to, manage, and respond to queries requested by the User, based on the services offered by IQUO on its Website. |
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GROUP |
Natural persons, including representatives of legal entities, users of the Website |
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DATA CATEGORY |
First and last names, email address, and phone number, as well as any other data provided by the User during the phone call. |
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RECIPIENTS |
No transfer of data to third parties is planned, except where legally required or with the prior, unequivocal, and informed consent of the User. |
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INTERNATIONAL TRANSFER |
No international transfer of data is planned. |
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RETENTION PERIOD |
The data will be kept for the period strictly necessary to fulfill the purpose for which it was collected and, subsequently, duly blocked, while legal liabilities may arise. |
- User’s personal data
The User guarantees that the data provided is true, accurate, complete, and up-to-date, and is responsible for any direct or indirect damage or harm that may arise as a result of a breach of this obligation, beyond the User’s right to exercise their right of rectification.
In the event that the personal data provided belongs to a third party, the User guarantees that they have informed said third party of the aspects contained in this document and obtained their authorization to provide their data to the data controller for the purposes indicated above.
IQUO cannot guarantee the absolute invulnerability of the systems and therefore assumes no responsibility for damages resulting from alterations that third parties may cause to computer systems, electronic documents, or files.
- Cookies policy
In accordance with the provisions of the GDPR and Law 34/2002 on Information Society Services, all personal data obtained through cookies during the use of the Website will be processed in accordance with the provisions of the Cookie Policy.
- Exercising your rights
In accordance with the provisions of the GDPR, we inform you that you may exercise your rights of access, rectification, erasure, objection, data portability, restriction of processing, and not to be subject to automated decisions, including profiling, directly before IQUO.
To exercise these rights, the User may send a message to that effect, indicating their name, surname, email address, ID or passport number, and the right they wish to exercise, to the following email address: info@iquo.io. The request must be dealt with within a maximum period of one (1) month from receipt of the email.
The User may also exercise their rights by filing a complaint with the Spanish Data Protection Agency.
- Acceptance of the Privacy Policy
The User ACKNOWLEDGES AND ACCEPTS THAT THEY HAVE READ AND UNDERSTOOD this Privacy Policy, the content of which constitutes the entire agreement between the User and IQUO with regard to the use and processing of their personal data.
The User expressly agrees to be bound by the terms of this Privacy Policy, in its entirety and scope, without exception to any of its provisions.
Last updated: November 12th, 2025
© 2025, IQUO DREAMS SPV, S.L. All rights reserved
